Frequently Asked Questions
Our customer service is here to ensure the best shopping experience, helping you every step of the way so you can enjoy the latest fashion with ease!
What payment methods do you accept?
You can pay easily and securely with a variety of payment methods, including American Express, Apple Pay, Google Pay, iDEAL, Mastercard, Maestro, Shop Pay, UnionPay, Visa and Bancontact.
How can I report a problem with my order?
Ugh annoying, our customer service is here for you 24/7. You can always reach us at info@viveane.com
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can follow it on this page > Track & Trace.
How fast will my products be shipped?
We strive to ship products immediately, so they will reach you quickly.